Farnham Foot Clinic Reopening Information

To all our valued customers

We are delighted to inform you that the Farnham Foot Clinic is going to PARTIALLY RE-OPEN following the COVID-19 lockdown from Monday 18th May. Please call us today to book your appointment. Our phone line is now open!

Our clinic will re-open on Monday 18th May at 9am.

We apologise for any inconvenience but we have had to temporarily suspend our online booking system. We are only permitted to open our clinic providing we follow strict rules and regulations. We have been notified that it is now necessary for us to screen every client when they book an appointment with us. This would, as I am sure you appreciate, not be possible using online booking.

Please could you book your appointment by giving us a call or emailing us to request a call-back.

I am very sorry for any inconvenience the suspension of online booking may cause you, and appreciate your understanding in what is a difficult time for all of us.

You can call us from 9am on 18/05/2020 to book your appointment or you can book online.

Please note: if you or anybody else in your household is displaying flu-like symptoms, it is very important that you let us know before your appointment so we can rearrange it.

We would like to thank you for your continued support of the Farnham Foot Clinic over the past nine years. Your health and wellbeing have always been at the heart of everything we do at the clinic.

In light of COVID-19, we would like to reassure you that we are doing our utmost to ensure our clinic is as safe for you to visit as possible. With this in mind, we have introduced a number of new measures

Podiatrist Covid safety measures

Farnham Foot Clinic patient safety measures

Clinic staff safety measures

What we are doing to ensure your safety:

As the health of all our clients is paramount, we have made the following changes as to how we operate. We hope you find them reassuring:

We will clean our front door after every client. (However, please feel free to open the door using a clean tissue or gloves if you would prefer!)
All staff at the clinic will wear masks at all times.
We do not mind if you come into the clinic wearing a mask or gloves.
We have extended our already high standards of daily infection control and general sanitation protocols.
As always, all our surfaces are cleaned and disinfected daily and wiped after EVERY CLIENT with surface disinfectants.
Our floors are washed daily with bleach.
Our credit card machine is disinfected after each use.
Hand sanitiser is provided on entry to and exit from the clinic.
We have staggered our appointment times to ensure social distancing is maintained and to allow time for cleaning after EVERY CLIENT.
We will allow extra time between the appointments to allow for extra cleaning time and to avoid unnecessary contact in the reception area.

What you can do to ensure the safety of others:

We would be extremely grateful if you could adhere to the following guidelines to help us to protect you, other clients and our team.

If you or anyone else in your household has flu-like symptoms, please inform us prior to your appointment.
If your case of COVID-19 has been confirmed, we would ask you not to schedule your appointment sooner than seven days after you have made a full recovery and are symptom-free.
If you have a cough, cold or generally feel “off colour,” please telephone so we can move your appointment.
We ask that you observe the government rules on social distancing when visiting our clinic. We, therefore, request that you come on your own and without other family members to ensure social distancing is maintained.
We have marked our floor and would be grateful if you could kindly observe the markings at all times. They are there to protect you and our team.

We thank you in advance for your cooperation with our new protocols. We look forward to welcoming back to our clinic very soon.

Best regards,
Farnham Foot Clinic